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When I say it’s been one heck of a week around here, I mean it.
Life hit HARD with everything from Covid to family emergencies & beyond 😵
Flexibility is one of the biggest perks running an Online Service Business offers though.. Right?
You can pivot when life demands it, giving your full attention to what’s important without asking permission!
But let’s be real...When life takes you out for more than a day, that flexibility isn’t always enough.
Suddenly, it can start impacting your business in ways you didn’t expect!
And in these moments, worrying about how your business will fare is the last thing you need.
Take last week for example… Things didn’t grind to halt because I was offline!
✅ The final quarter of the Flexi Mind opened, welcoming new members
✅ Calls were booked automatically through my website
✅ Clients still received the communication they needed whilst I was MIA
Life is unpredictable and while we can’t control that, we can control how our business runs when things go sideways.
Unexpected life events don’t have to mean missed opportunities or lost revenue!
And if you’re thinking, "That sounds complicated…" - it doesn’t have to be.
You don’t need to be a tech genius or have complex automations in place to keep your business running smoothly when life throws a curveball.
Here are four simple ways to keep your business moving, even when you can’t be in it:
⭐️ Get in the Habit of Thinking Ahead
What’s on the horizon for your business in the next week or month? Taking just a few minutes to plan ahead can help you avoid last minute stress. That’s why setting aside dedicated CEO time is so important, you can’t always operate on the fly!
⭐️ Automate the Booking Process for Calls
Automate scheduling for client check ins, discovery calls and paid consultations. This ensures calls continue to book even when life happens, eliminates back-and-forth & keeps your business running smoothly with automatic reminders.
⭐️ Set Up Automatic Client Onboarding
A seamless onboarding experience sets the tone for your client relationship! Platforms like Dubsado can automate the process, from welcome emails to document collection, so your clients enjoy a smooth experience while you focus on what matters.
⭐️ Create and Use Standard Operating Procedures (SOPs)
SOPs are lifesavers when you need to step away. Document key workflows and tasks, ensuring nothing falls through the cracks. Use Loom to record yourself doing important tasks for easy reference or handover later!
I know from experience that when life gets chaotic, having systems like this makes all the difference.
As we head into Q4, now’s the perfect time to set up the systems that will support you. Not just through the chaos of life, but into 2025!
Your future self will thank you 💙
Until next time,
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